Remote Support



Find out more about our remote support services and how we can help you wherever you are...
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Latest News

1st October 2007

Welcome to the new and improved Resilient Business Systems web site. The completely re-designed site now complements our services including member area and remote support.
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Registered in England Reg. No. 5255367 | VAT No. 852 6112 42
Copyright © 2007 Resilient Business Systems
Support

Using the latest technology, Resilient Business Systems can provide you remote support, over a secure connection which will allow us to view your actual desktop and resolve any computer problems you may be experiencing in real-time.



Support StaffInstructions

Contact Resilient Business Systems first before entering your 6 digit technician code, as the codes are randomly generated every time for security.

  1. Once you have been given the code, enter this into the box, and press Connect to RBS Technician
  2. You may see a yellow message bar at the top of your web page suggesting you need to install an Active X Component. Click on this message bar and allow

    Select Open or Run, do not select Save

  3. Follow all other on screen instructions
Resilient Business Systems will then be connected and able to provide assistance and support.


Enter your 6-digit PIN code: