RBS Testimonials

"Thank you so much Andy to you and your team for helping us setup our Apple Mac IT Department and Server. Your expertise and advice will not only save us time and money, but will greatly enhance the service we can offer our clients."

"RBS demonstrated that with a CMS driven website I can update my content in minutes, by myself, with minimum training".

"When we formed Citypadz in December 2006 our strategy was to be a letting agency aiming at the 18-35 year old market hence we needed to be 95% based on electronic forms of communication – internet, email, web site etc. 

Therefore it was highly important that we selected an IT service company who could provide us with not only a first class installation and commissioning of our IT infrastructure but one who could provide service six days a week with a highly responsive attitude to resolving issues and an extremely fast turnaround of any issues we may have.  After interviewing a number of companies Resilient Business Systems stood out head and shoulders above the rest with their ability to meet our tight timescales on system implementation liaising with our software and web providers.  The system was implemented by Resilient over the Christmas period in readiness for a go live date of 1st January 2007.  Since then the system down time has been kept to an absolute minimum with ourselves losing the system for a total of about four hours over the last two years which we look upon as exceptional service.  As an example two months ago we came into the office on a Saturday morning at approximately 8.30 to find all of our systems down, by 9.15 Resilient Business Systems had traced the fault and had us up and running in readiness for one of our busiest days of the week.

We could not recommend Resilient highly enough and look forward to continuing to work with them in the future."

"Spirit have worked with RBS for over 4 years and during that time have been given excellent IT support from all aspects of advice, maintenance, website creation and the purchase/installation of new equipment as the business develops.  Support is always given in a friendly understanding manner and in a non IT jargon way and at a time that suits us which can often mean out of normal office hours."

"When SLB was formed in 2002 I myself undertook the IT development and ongoing daily servicing of my computers but as the company grew and the demands on my time grew to the point that I could lose a whole day on problem solving such as email faults and other gremlins within the system I decided to look for a company that could control and support my network

As part of the growth of the company a server and new computers were order during 2007 and my project manager sourced Resilient Business Systems as our IT service and ongoing support team firstly because he knew Andy on a professional basis and secondly he knew that RBS are dedicated to providing a first class service to small growing businesses who need help and support in the ever changing IT world.

SLB is based in Leicester and Resilient Business Systems in Darlington and this has never proved to be a problem as today’s super fast internet connections means that any small or major problems can be dealt with by Andrew and his dedicated team.

In some cases Andrew maybe speeding at 125 mph on a train on his way to another customer in Edinburgh, whilst dealing with everyday issues on my server and local computers, proving that distance is no problem when looking after a computer system that runs the everyday operations of any company.

Communicating with RBS is a text or Skype call away, this provides me with great reassurance that any problems my computers encounter are only affected for a short period of time and actual down time has been kept to an absolute minimum over the last 20 months.

If you are looking for IT support at what I would say are very cost effective prices then look no further than RBS. I don’t think you will gain the same level of service and support that RBS offer from anywhere else."

"We would recommend RBS to any company large or small who require a professional IT service. We are a 3D drawing office based in Aycliffe with a staff of 7 people, and have used RBS for 5 years now and during this time they have come to our rescue on more than one occasion.

For example in July 2009, we were burgled on a Saturday night, computers, monitors and even the main server was stolen, Andy and Eddie were at our offices  on the Sunday morning and proceeded to set the wheels in motion to replace all stolen items and recover all our lost data. By the Tuesday of the same week, we were up and running with only a loss of 2 business days, and with our tight time-scales was a huge relief to us and our clients as we were still able to meet our delivery dead-lines.

Nothing is too much trouble for RBS.  They will quote you a price and give you a time scale for completion and stick to it, there are no hidden extras and there service is second to none.

Therefore, if it is a highly professional company you require for all your IT solutions Andrew and his staff at RBS are the ones to choose."

"We have been very pleased with the service we’ve had from RBS and have always found them both capable and efficient. Working in a fast-paced environment like the media means that we can’t afford for our systems to go down and if they do, we need them up and running as quickly as possible. RBS provides us with a responsive service to help us solve any of our IT problems , giving us peace of mind that should anything go wrong we have a robust and reliable back-up team."